Twitterville Notebook : United Linen’s Scott Townsend

[IMG Staff-stownsend[1]] The opening story in my business-to-business chapter will be about IBM and how over 1000 of its 370,000 or its employees in about 150 countries are tweeting to get closer with customers and each other. The story that will follow it is the case of @UnitedLinen, a regional professional uniform and linen laundry service located in Bartlesville Okla., a town located northeast of Tulsa, not far from the Arkansas, Missouri and Kansas borders. It’s population is less than one